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Brian Niccol’s challenge at the coffee chain has similarities to the turnaround task in his last role

Trying to go in too many directions can leave a business going nowhere

Shares in coffee chain jump after Laxman Narasimhan replaced by Brian Niccol

Buyer of 3 per cent of world’s coffee holds less than $200mn in fixed-price contracts, down from $1bn in 2019

Coffee chain and US workers have failed to reach deal two years after first café was unionised

Footfall drops as economy weakens but chain still hopes to reach 1,000-store goal

Strategic Organizing Center withdraws director nominations as coffee chain and Workers United agree to co-operate

There is a case for the US coffee group to cut back capital spending and slow expansion plans in the country

Brian Niccol’s appointment suggests a win for ex-CEO Howard Schultz