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Academic Journal

Improving Business-to-Business Customer Satisfaction Programs: Assessment of Asymmetry, Heterogeneity, and Financial Impact.

  • Source: Journal of Marketing Research (JMR). Aug2021, Vol. 58 Issue 4, p615-643. 29p. 2 Diagrams, 9 Charts, 3 Graphs.

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Academic Journal

Customer Satisfaction and Firm Profits in Monopolies: A Study of Utilities.

  • Source: Journal of Marketing Research (JMR). Feb2021, Vol. 58 Issue 1, p202-222. 21p. 1 Diagram, 9 Charts.

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  • 1-10 of  1,815,677 results for ""CUSTOMER satisfaction""