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EXTERNAL BRIDGING AND INTERNAL BONDING: UNLOCKING THE GENERATIVE RESOURCES OF MEMBER TIME AND ATTENTION SPENT IN ONLINE COMMUNITIES.

Authors : Kim, Yongsuk (AUTHOR) ; Jarvenpaa, Sirkka L. (AUTHOR) ; Gu, Bin (AUTHOR)

Source: MIS Quarterly. Mar2018, Vol. 42 Issue 1, p265-A4. 24p. 4 Diagrams, 5 Charts, 1 Graph.

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Using Speech Acts to Elicit Positive Emotions for Complainants on Social Media.

Authors : Argyris, Young Anna¹ (AUTHOR) ; Monu, Kafui² (AUTHOR); Kim, Yongsuk³ (AUTHOR)

Source: Journal of Interactive Marketing. Aug2021, Vol. 55, p67-80. 14p.

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