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  • Source:
    Travel Courier. 3/4/2021, p1-5. 5p.
  • Additional Information
    • Subject Terms:
    • Abstract:
      The two most consistent pieces of feedback were that customers were looking for increased booking flexibility - created by the uncertainty of the travel restrictions - to ensure they weren't out of pocket if things changed, and enhanced health & wellbeing protocols to ensure they were kept safe. Europe is seen as one of the safest places to travel to again when restrictions are lifted, with many of our customers indicating they are still planning to travel this year - as soon as restrictions are lifted and it's safe to do so. So it's well worth encouraging your customers to secure their vacation sooner rather than later, as long as there are solid flexibility policies in place, the customer can secure a great deal now, with peace of mind they can make changes if required. [Extracted from the article]